Terms Of Use

We, Bolt IoT/Bolt Cloud/Inventrom Private Limited (hereinafter referred to as "Bolt IoT/We/Us") own the monitoring devices "Bolt IoT" and "Blake" and the following Cloud Dashboards (i) the website "Bolt IoT" and (ii) the web-platform "Bolt Cloud", also available as a mobile application on iOS and Android operating systems, with links to these Terms of Use (hereinafter individually referred to as "the Device/Devices" and "Cloud Dashboards" respectively and collectively as "the Platform").

Please read this document carefully, as it sets out the terms and conditions upon which a User ("User", "you", "your") can access and use the Platform in any manner provided by us and the usage of the Platform by you binds you to the said terms of use ("Agreement") and forms a binding agreement between you and Inventrom.

Please note that:

This Terms of Use Agreement (“Agreement”) outlining the rules and regulations for the use of the Platform, read together with the Privacy Policy which explains how we collect and use your information, constitute a legal and binding agreement (“Agreement”) between you and us, Inventrom Private Limited having its office at 79, 11th Cross Rd, Binnamangala, Indiranagar, Bengaluru, Karnataka 560038, India, and is made effective as on date registration and use of related services vide the Platform.
By using the Platform provided by us and/or by creating an account with us, you agree to the terms of this agreement and our Privacy Policy. If you do not agree to be bound by and comply with all of the terms of this agreement, please do not register with us or use Platform in any manner whatsoever.

By registering on the Platform and availing our services, the User hereby agrees to the following terms of use which are duly binding upon him/her

IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT USE THE SERVICES.

1. GENERAL

INFORMATION TECHNOLOGY ACT, 2000: In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system, it does not require any physical or digital signature. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy and Terms of Use for accessing the Platform. This Agreement applies to any and all access to the Platform by the User.
MODIFICATION: We reserve the right to update or amend the Terms of Use and the other documents consisting of the Agreement at any time, as we reasonably deem appropriate. Upon any such change, we will post the amended terms on the Cloud Dashboards and we may also attempt to notify you in some other way. Your continuous use of the Platform following such posting shall constitute your affirmative acknowledgment to be bound by the Terms of Use or other applicable Agreement documents, as amended. We encourage you to periodically review these Terms of Use. If at any time you choose not to accept these Terms of Use, including following any such modifications hereto, then you must stop using the Platform immediately.
Please note that we offer the services “as is” and without warranties. If you create an account on the Cloud Dashboards and use the Devices on behalf of an individual or entity other than yourself, you represent and warrant that you are authorized by such individual or entity to accept this agreement on such individual’s or entity’s behalf.

2. INTERPRETATION

In this Agreement, unless the context otherwise requires:

any references to recitals, clauses, and sub-clauses are to recitals, clauses, and sub-clauses of this Agreement;
headings are inserted for ease of reference only and are not to be used to define, interpret, modify, limit, or construe the meaning, scope, or intent of this Agreement and any provisions therein;
references to the singular number shall include references to the plural number and vice versa; words denoting one gender include all genders;
any reference in this Agreement to a statutory provision includes that provision and any regulation made in pursuance thereof, as from time to time modified or re-enacted, whether before or after the date of this Agreement; and
Any reference to a time limit in this Agreement means the time limit set out in the relevant clause or sub-clause or such other time limit which may be mutually agreed by the parties in writing.

3. DEFINITIONS

“Agreement” refers to these Terms of Use and the Privacy Policy both along with their Annexures, Exhibits, and inter-alia if any.
“Authorized/Registered User” shall mean the individual in whose name registration has been done on the Platform. You shall ensure that any person having access to your account on the Cloud Dashboard or the connected Devices purchased by you under this Agreement shall have such access in compliance of the terms of this Agreement is subject to an obligation of confidentiality with respect thereto at least as restrictive as the confidentiality obligations set forth in this Agreement.
Effective Date” is the date on which you create an account on the Cloud Dashboard to connect it to your Devices.
“User Account” shall refer to the account created by you on the Cloud Dashboards to connect to your Devices.
“Payment Method” means a current, valid, accepted method of payment as may be updated from time to time and which may include payment through your account with a third party.

4. INTENDED USE

By using the Device(s) and registering on and accessing or using the Cloud Dashboards, by using this website [and by agreeing to these terms and conditions] you warrant and represent that you have the right, authority, and capacity to use the Platform and that you agree to abide by this Agreement.
You acknowledge that your ability to access and use the Platform is conditioned upon the truthfulness of the information you provide to us including your age, residence, contact, payment information, and any other information that we are relying upon in order to interact with you and provide our services.

5. USE OF THE PLATFORM

5.1 PURCHASE OF THE DEVICE(S)

Complete use of the Platform is conditional and dependent upon your purchase of the monitoring Devices, which are essential for collecting and visualizing necessary data.
The Devices, Bolt IoT Module, Bolt Cloud, and Blake are available for purchase on our websites https://www.boltiot.com/ and www.shop.boltiot.com.

5.2 USER ACCOUNT CREATION ON CLOUD DASHBOARDS: The Devices purchased must be then connected to the Cloud Dashboards by creating a User Account.
5.3 Using the Platform requires an active internet connection.
5.4 The Platform is intended for your:

1. personal and non-commercial use when you are subscribed to the “Bolt Cloud” plan;
2. Both personal and commercial use when you are subscribed to the “Bolt Cloud Pro” plan.

6. USER ACCOUNT CREATION

In order to use the Device(s) purchased and to control and monitor your devices over the internet, you are required to connect it to the Cloud Dashboards, and for the same, you must register and create a User Account with a password (“User Account”) on the Cloud Dashboard. Creating an account on the Platform is free of cost.
At the time of registration, you shall be required to share information which may include personal information (“Personal Information”) including but not limited to information regarding your E-mail ID, name, mobile phone number, gender, and other relevant details. Each time you log on, maintain and promptly update such account information to keep it true, accurate, updated, and complete. You agree that any registration information provided by you shall always be accurate, correct, and complete. This is important because we may send notices, statements, and other information to you by email or through your account. Users will be required to create a new account if we believe they have been using an invalid e-mail address or mobile number. All of your registration information is protected by our Privacy Policy.
You will be required to set up a password at the time of registration. You are responsible for maintaining the confidentiality of your account’s access information, including your account’s password. You shall immediately notify us if you suspect any unauthorized access or use of your account. You agree that if you disclose to any person your account user name and password, that person is authorized to act as your agent for the purposes of accessing and using the Platform and you shall be liable for all of their subsequent use of the Platform in this capacity. You agree that you will be liable for any losses incurred by us or other parties arising from the unauthorized use of your account, as well as from the use of your account by another person or entity acting on your behalf.
You understand that the Platform that you use is owned by us and we may automatically upgrade the Platform and that these Terms of Use, which may or may not be amended at the time of such upgrades, shall apply to your use of the upgraded Platform as well.

7. CONDUCT AND RULES

You agree and undertake to use the Platform strictly abiding by the following principles:

You will not reverse engineer, modify, copy, distribute (unless the content has been specifically made for distribution), transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell the Platform in any manner whatsoever;
You will not attempt or otherwise impersonate another person during the use of the Platform;
While using the Platform you will not violate any law currently in force in India or outside. In case of any such act of yours, you shall be solely liable for the consequences of the same and liable to indemnify us for any and all damages suffered by us on account of such act of yours;
You will not interfere with another user’s use of the Platform;
You agree to use the Platform only for purposes that are permitted by: (a) the Terms of Use; and (b) any applicable law, regulation, or generally accepted practices or guide in the relevant jurisdictions;
You shall not interfere, disrupt or attempt to gain unauthorized access to any computer system, server, network, or account for which you do not have authorization to access or at a level exceeding your authorization;
You shall not disseminate or transmit any virus, worms, trojan horse, or other malicious, harmful, or disabling data, work, code or program, or hamper with the Platform in any manner whatsoever
You shall not engage in any other activity deemed by us to be in conflict with the spirit or intent of the Agreement or any other policy of ours and the Platform as the examples listed hereby are not exhaustive.
You will not use the Platform provided by us to substantially replicate the Platform, including the creation of a separate device, Platform, or website similar to the Platform. If we determine or believe, in our sole discretion, that you have violated or attempted to violate these conditions or the spirit of these terms, your ability to use and access our Platform may be temporarily or permanently revoked, with or without notice.

You are also prohibited from:

Violating or attempting to violate the integrity or security of the Platform;
Intentionally submitting on the Platform any incomplete, false, or inaccurate information;
Attempting to decipher, decompile, disassemble, or reverse engineer any part of the Platform;
Framing or hot linking or deep linking any of our content of the Platform;
Copying or plagiarizing in any manner any of the content or information available on the Platform.

We, upon obtaining knowledge by ourselves or upon being brought to actual knowledge by an affected person in writing or through e-mail signed with electronic signature about any such information, shall be entitled to disable such use that is in contravention of any provisions of these Terms of Use. It is hereby understood and agreed that we reserve the right to terminate any User Account if the same violates any terms or guidelines for the use of the Platform at our sole discretion without any notice to the User.

8. USING THE PLATFORM RESPONSIBLY

If the Platform malfunctions or there is a technical glitch due to reasons beyond our control, as a result of which the User, either does not receive any notifications/alerts or receives notification/alerts based on data inaccurately collected by the Devices following the technical glitch, we accept no liability for any loss arising to the User therefrom.
Use of the Platform must not replace the User’s common sense and good judgment.

9. COLLECTION, USE, AND NECESSARY DISCLOSURE OF USER INFORMATION

Personal Information: Any personally identifiable information collected by us during the course of your usage of the Platform shall be used in accordance with our PRIVACY POLICY, available at https://www.boltiot.com/privacypolicy. The information collected shall not be owned by us. We understand the importance of Data Privacy and take the best of measures to keep your information safe and secured. However, we shall not be held liable for the loss of your Personal Information due to reasons beyond our control.
Device Information: We may, through Platform and Services, collect information relating to the devices through which you access the Platform, such as data relating to your usage of the Platform, along with the data provided by you for availing the services being offered, which shall be used by us for performance enhancement, better communication purpose and for facilitating better services to the Users.
Use of Cookies: We employ the use of cookies. You consent to the usage of cookies in accordance with our Privacy Policy by using our Platform and availing our services. Cookies allow us to retrieve user information for each visit., enabling us to make the experience more effective. Cookies may also be used by some of our affiliate/advertising partners.
You acknowledge and agree that we may preserve and disclose your information if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws, or government requests; (b) enforce these Terms of Service; (c) respond to claims that any of Your Content violates the rights of third parties; (d) detect, prevent, or otherwise address fraud, security or technical issues; or (e) protect the rights, property, or personal safety of Bolt Cloud, its users, or the public.

10. AVAILABILITY AND FUNCTIONING OF THE PLATFORM

We take all reasonable care to ensure the smooth functioning of our servers and the availability of our Platform 24 hours a day and 365 days per year. However, the Platform may become temporarily unavailable due to unplanned maintenance, server, or other technical issues or for reasons beyond our control and we bear no liability for any loss arising to the User therefrom.
WE DO NOT WARRANT uninterrupted access to the Platform. However, we may, but shall not be obliged to, issue a notice when we know of scheduled maintenance of any component of our Platform.

11. CHANGES TO THE PLATFORM AND NEW SERVICES

We may from time to time add new features to the Platform, substitute a new service for one of the existing services, or discontinue or suspend one of the existing services. We may terminate, change, suspend, or discontinue any aspect of the Platform, including the availability of any features of the Platform or scheme at any time and without notice. Under no circumstances will we be liable for any suspension or discontinuation of any of the Platform or portion thereof, and the use of new services will be governed by this Agreement, which may be appended in the event of a change in service.

12. OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

All the Intellectual Property of the Platform shall remain the exclusive property of Bolt Cloud. The Users agree not to circumvent, disable or otherwise interfere with our Intellectual Property and other security-related features of the Platform that prevent or restrict the use or copying of any materials or enforce limitations on the use of the Platform or the materials therein. The Intellectual Property of the Platform may not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted, or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means.
Our content and material including, without limitation, the Devices, content, services, and software displayed on or used in connection with the Platform, including for example technology, text, photographs, html, source and object code, trademarks, logos, as well as its selection and arrangement, is owned by us.
You shall not distribute or use for commercial purposes any information or content belonging to us and you shall not modify, copy, frame, cache, reproduce, sell, publish, transmit, display, or otherwise use any portion of the content available on the Platform for commercial purposes.

13. SUBSCRIPTION

Subscription Plans: Your access to and ability to use the Platform is conditional upon you subscribing to either of the following plans:
- Pre-Plan
- Second Plan
To avail of a subscription plan of your choice, you must provide to us one or more valid Payment Methods.
Changes to Subscription Plans and Pricing: The subscription plans and prices are subject to change. However, any such changes to the subscription plans will apply no earlier than 30 days after notifying you about the same.
Your subscription to the Platform will continue until terminated. Unless your subscription is canceled before your billing date, you authorize us to charge the subscription fee for the next billing cycle to your Payment Method.

14. BILLING AND CANCELLATION

Billing: The charges as per the subscription plan along with taxes and transaction fee, if applicable, will be charged to the Payment Method (NEFT/Instamojo/Cheque) selected by you (Primary Payment Method).
You authorize us to charge the subscription plan on any Payment Method associated with your account in case your Primary Method is declined. The responsibility and liability for any uncollected amount rests solely with the User and if any payment is not successfully settled due to reasons including but not limited to expiration, insufficient funds, etc., your access to the Platform will be terminated with immediate effect.
You hereby agree that the payment information submitted by you shall be true, accurate, complete, and updated at all times.
We ensure by all means possible that the payment information submitted to us by the User is protected and remains confidential. However, for the leak or loss of any such payment information or data due to reasons beyond our control, we assume no liability.
Cancellation: You can cancel your subscription plan at any time from the Billing section of Your Account, or send us an email at support@boltiot.com, subject to the updated cancellation terms at the time as will be updated either on the Platform or in these Terms of Use, and your access to the Platform will continue till the end of your billing cycle. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial subscription periods or unused subscriptions.

15. TERMINATION

Termination by the User: If a User wants to discontinue the operations of its accounts or to avail of the services provided by the Platform, the User may do so by canceling the subscription as explained in Clause 14.5.
Termination by Us:

We may suspend or terminate this Agreement and Your Account, without notice, with respect to the use of the Platform, if you (i) engage in any illegal activities; or (ii) if we receive a report from a third party claiming a violation of any law as a result of your use of the Platform; or (iii) if you fail to comply with the terms and conditions of this Agreement and other applicable policies.
Failure to comply with this Agreement in our reasonable judgment may result in the immediate termination of Services, responding to law enforcement requests, or any other action deemed necessary by us in order to protect our network, customer relationships, and commitment to the highest possible quality of service. We will cooperate with law enforcement in cases where the services are being used you for any suspected illegal activity.
We reserve the right, at our sole discretion, to pursue all legal remedies available to us including but not limited to deletion of the User’s Account from the Platform upon any breach by the User of these Terms of Use or if we are unable to verify or authenticate any information the User submits to us, or if the User fails to provide (or after providing such consent, later revokes) the consents necessary or desirable for us to provide the services to the User.
The right to terminate/ suspend the account is in addition to, and without prejudice to our right to initiate action against the User, in accordance with applicable law.

Once terminated or suspended, either temporarily or permanently, the User must not continue to use the Platform under the same account, a different account, or re-register under a new account.
Upon termination of these Terms of Use, we shall have no obligation to maintain or provide any of the User’s data and may thereafter, unless legally prohibited, delete all of the User’s data from its systems or otherwise in its possession or under its control, including but not limited to User’s personal information, log-in ID and password and all related information, content and materials associated with or inside User’s account (or any part thereof).
However, following such termination or suspension we may keep Your Content for a reasonable period of time for backup, archival, or audit purposes.

16. DISCLAIMER
Our Platform and services are provided “as is” without any warranty of any kind. Without limiting the foregoing, we explicitly disclaim all express or implied warranties arising out of or related to these Terms of Use including any warranties of merchantability, fitness for a particular purpose, smooth enjoyment and any warranty arising out of course of dealing or usage of trade. We make no warranty that the Platform will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of the information provided by the Platform.

17. INDEMNITY

You will indemnify and hold harmless Inventrom and/or its officers, directors, employees, affiliates, agents, licensors, and contractors from and against any claims, suits, actions, demands, disputes, allegations, or investigations brought by any third party, governmental authority, or industry body, and all liabilities, damages, losses, costs, and expenses, including without limitation reasonable attorneys’ fees, arising out of or in any way connected with (i) your access to or use of the Platform;(ii) your breach or alleged breach of any warranties made by you hereunder or your violation of any other provision of these Terms, or (iv) your violation of any law or the rights of a third party. We reserve the right to assume control of the defense of any third-party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

18. LIMITATION OF LIABILITY

NEITHER INVENTROM, ITS SUPPLIERS, OR LICENSORS, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE PLATFORM WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

19. GOVERNING LAW AND JURISDICTION

These Terms will be governed by and interpreted in accordance with the laws of India, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Goa, India for the resolution of any disputes.

20. DISPUTE RESOLUTION

The Parties agree to attempt initially to solve all claims, disputes or controversies arising under, out of or in connection with this Agreement by conducting good faith negotiations. If the Parties are unable to settle the matter between themselves, the matter shall thereafter be resolved by alternative dispute resolution, starting with mediation and including, if necessary, a final and binding arbitration. While proceeding with arbitration proceedings, either Party shall give to the other notice, in writing, of such dispute or difference and the same shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996, or any statutory modification or substitution thereof.

21. MISCELLANEOUS

1. Electronic Contracting: Your affirmative act of using, accessing and testing the Platform constitutes your electronic signature to this Agreement, which includes our Privacy Policy, Acceptable Use Policy and Additional Terms, and your consent to enter into agreements with us electronically.
2. International Users: Our computer systems are currently based in India where data protection requirements and privacy regulations may be different from other parts of the world. If you create an online account on the Platform as a visitor from outside India, you will have agreed to the terms of this Privacy Policy and our Terms of Use, you will have consented to processing of all such information in India, and you will have agreed that your personal information will be subject to the requirements of the privacy regulations of India, which may not offer an equivalent level of protection as certain other countries.
3. Entire Agreement: This Agreement and any supplemental terms, policies, rules and guidelines posted through the Services, including the Privacy Policy, Disclaimer, constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of Bolt Cloud to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
4. Assignment: We may assign this contract at any time, including without limitation to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. You may not assign, transfer or sublicense this Agreement to anyone else and any attempt to do so in violation of this section shall be null and void.
5. Force Majeure: We shall not be liable to the User or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:
6. Breaches Of These Terms And Conditions: Without prejudice to the user’s other rights under these terms and conditions, if you breach any of these terms and conditions in anyway, we may take such action as deemed appropriate to deal with the breach, including seeking of legal remedy, suspending your use, access to the Platform, prohibiting you from accessing the Platform, blocking electronic devices using your IP address from accessing, using and testing the Platform and/or contacting your internet service provider to request that they block your access to the Platform.
7. Survival and Severability. Those sections of this Agreement which, by their nature, are intended to survive termination (including disclaimers of warranties, indemnification, and provisions regarding intellectual property rights) shall so survive any termination or expiration of this Agreement. If any provision in this Agreement shall be found or be held to be invalid or unenforceable, then the meaning of said provision shall be considered, to the extent feasible, to render the provision enforceable, and if no feasible interpretation would save such provision, it shall be severed from the remainder of this Agreement which shall remain in full force and effect.
8. Reporting Violations: Violations of this Agreement are unethical and may be deemed criminal offenses. You shall report to us any information you may have concerning instances in which this Policy has been or is being violated. We may at any time initiate an investigation of any use of the Service for compliance with this Policy and you agree to cooperate.
9. Remedies: If either party to this Agreement breaches any provision of this Agreement relating to Confidential Information or intellectual property rights, there may not be an adequate remedy available solely at law; therefore, an injunction, specific performance or other form of equitable relief or monetary damages or any combination thereof may be sought by the injured party to this Agreement.
10. Waiver: No failure or delay by the injured party to this Agreement in exercising any right, power or privilege hereunder shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any right, power or privilege hereunder at law or equity.

22. CONTACT INFORMATION

If any Other Party(s) has any grievance, comment, question or suggestion regarding any of our Services or Platform, or if any Other Party(s) has any questions concerning these Terms of Use, or anything related to any of the foregoing, we can be reached at the contact information available from the following hyperlink/contact us at support@boltiot.com.
If you discover that your child has been using the Platform without your consent, or that someone has been using the Platform for or on behalf of you or your child without your consent, please contact us using the information below under “Contact Us,” and we will take reasonable steps to delete the child/person’s information from our active databases.